FAQ

How long does it take to process my order?

Your order will typically be processed within 1 to 3 business days. Once processed, you will receive a confirmation email with tracking information. If you have any questions regarding your order status, feel free to reach out to our customer service team for assistance. Thank you for your patience!

How long does shipping take?

Thank you for your order! Standard shipping takes 3-5 business days. Once your order is shipped, please that we have no control over USPS and any potential handling delays. If you experience any issues, we encourage you to contact USPS directly for support.

What is your return policy?

Thank you for your purchase! We want to inform you that due to the nature of our products and the holiday season, we do not accept exchanges or returns. However, if you receive any damaged items during transit or if something isn working as it should, please reach out to us. We are here to help and will ensure that the issue resolved.

Where are you located?

We are based out of Florida.

Do you ship outside the USA

Thank you for your interest in our products! Please note that we currently do not ship outside the USA due to high shipping costs, particularly from our location in Florida. We occasionally ship to Canada, but please be aware that there are elevated fees and may take up to 10 business days for delivery, not including customs processing time. Thank you for your understanding!